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Terms and Conditions

Introduction

Access to and use of www.goldencakeshop.com and the services available through the website are subject to the following terms, conditions, and notices (“Terms of Service”). By navigating through these Terms of Service and utilizing the services provided by our website (www.goldencakeshop.com), you agree to all Terms of Service. Please review this page regularly to stay informed of any changes we may have made.

Introduction to Goldencakeshop.com

The domain name www.goldencakeshop.com is a site operated by Goldencakeshop, a company incorporated under the laws of India with our registered office at Amritsar.

Cake Delivery Services

Goldencakeshop.com specializes in the online delivery of high-quality cakes. Our services include a variety of cake options for different occasions. By placing an order, customers agree to the terms outlined below.

Order Placement and Processing

Upon placing an order, Goldencakeshop.com will process the request and arrange for the delivery of the selected cake. Customers are required to provide accurate delivery information, including the recipient’s address and contact details. Goldencakeshop.com reserves the right to refuse service, terminate accounts, or cancel orders at our discretion.

Delivery Timeframes

Customers will be presented with various options for cake delivery during the order process. The estimated delivery time will be displayed on the order summary page. While we make every effort to meet these estimates, delays may occur due to unforeseen circumstances. Goldencakeshop.com will proactively communicate any significant delays.

Delivery Charges

Delivery charges may apply based on the selected delivery option and location. These charges will be clearly communicated to the customer during the order process.

Cancellation and Refund Policy

  1. Cancellation by the Customer: Orders can be canceled up to a specified time before the scheduled delivery. Refunds for canceled orders will be processed according to our Refund Policy.

  2. Cancellation by Goldencakeshop.com: We reserve the right to cancel orders for reasons including but not limited to unavailability of the product, inaccuracies in pricing, or suspicion of fraudulent activity. In such cases, a full refund will be issued.

Product Quality and Exactness

We ensure the highest quality of our cakes. However, please note that the actual appearance and decoration of the delivered cake may vary from the images on the website. Goldencakeshop.com does not guarantee an exact match.

Allergies and Dietary Preferences

Customers are responsible for checking the ingredients and potential allergens in the selected cakes. Goldencakeshop.com will not be held liable for any allergic reactions. For specific dietary preferences, customers are encouraged to contact us before placing an order.

Intellectual Property Rights

All intellectual property rights related to our cakes and branding are owned by Goldencakeshop.com.

Law and Jurisdiction

These terms are governed by the laws of India without reference to conflict of laws principles. Disputes arising shall be subject to the exclusive jurisdiction of the courts at Amritsar.

Indemnification

You agree to indemnify and hold harmless Goldencakeshop.com, its directors, officers, employees, consultants, agents, and affiliates from any third-party claims, liability, damages, or costs arising from your use of this website or breach of these Terms of Service.

Violation & Termination

Goldencakeshop.com reserves the right to terminate your access to the website without prior notice if we determine a violation of these Terms of Service. Termination does not release you from your liability for any services already ordered.

Contact Information

If you have questions, comments, or requests regarding our Terms of Service or the website, please contact us at goldencakeshop78@gmail.com.