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Privacy Policy

Introduction

1.1 Welcome to Goldencakeshop.com (“Company,” “we,” “us,” and “our”), where we prioritize the privacy of users accessing our website https://goldencakeshop.com/ (“Website”). In this Privacy Policy, the terms “you,” “your,” “yourself,” and “user” refer to any natural or legal person using the Website.

Information Collection

2.1 Personal Information

a. User Credentials: When you register on our Website, we collect your user name and password to secure your account.
b. Personal Details: To enhance your experience and communication, we collect your name, address, telephone number, and email address.
c. Date of Birth and Gender: We may request your date of birth and gender to provide personalized services.
d. Transaction Information: Information about your transactions on the Website, including sales or purchase history.
e. Financial Details: For transactions, we may collect your financial information, such as bank account, credit card, or other payment instrument details.
f. Internet Protocol (IP) Address: We collect your IP address for security and analytical purposes.
g. Additional Information: Any other details provided during your registration process on the Website.

2.2 Non-Personal Information

a. Geographic Location: To improve our services, we may collect information about your geographic location.
b. Service Provider Details: Details of your telecom or internet service provider for analytics.
c. Browser Information: Information about the type of browser you use (e.g., Internet Explorer, Firefox).
d. Operating System Details: Information about the operating system of your device.
e. Website Session Details: The duration of your stay on the Website, including the date and time of access.

Purpose and Usage of Information

3.1 At Goldencakeshop.com, we highly value the trust you place in us. The information collected is used solely for the following purposes:

a. Facilitating Website Usage: Providing you with a seamless and personalized experience on our Website.
b. Customer Support: Responding to your inquiries, concerns, or requests for information about our services.
c. Communication: Keeping you informed about our services/products and sending relevant information, materials, and offers.
d. Website Updates: Sending important information about the Website, changes to our terms of service, and other relevant policies.
e. Surveys and Marketing Communications: Seeking your valuable feedback and informing you about offers or services we believe may interest you.
f. Personalization: Customizing your experience on our Website based on your preferences.
g. Transaction Fulfillment: Completing and fulfilling your purchases, processing payments, and providing related customer service.
h. Product Downloads: Administering downloads related to our products or services.
i. Data Analysis: Conducting internal reviews and data analysis to enhance our Website’s services, content, and advertising.
j. Improving Services: Analyzing user behavior to improve the overall quality of services offered on the Website.
k. Website Integrity: Protecting the integrity of our Website and ensuring a secure online environment.
l. Legal Compliance: Complying with legal requirements and disclosures as provided under the laws of India.

3.2 Your Information will be kept confidential to the maximum extent possible and in accordance with the provisions set out in this Privacy Policy.

Cookies & Advertising

3.3 Cookies: Our Website may use cookies, alphanumeric identifiers stored on your computer’s hard drive, to enhance your browsing experience. Cookies help us recognize you on your next visit and may store information such as the domain and host from which you access the internet, your IP address, the date and time of your access, and the internet address of the Website from which you linked directly to ours.

3.4 Advertising: Goldencakeshop.com may use third-party services to administer a limited set of advertisements on our Website and portals. During this process, none of your Personal Information is disclosed. However, aggregate profile information, such as user community, may be used to ensure that advertisements are relevant to users.

Links to Third-Party Sites

3.5 The Website may provide third-party information and links to other websites, such as payment gateways or social networking websites. Goldencakeshop.com is not responsible for any transmissions received by you from any third-party website. We do not control or guarantee the accuracy, integrity, or quality of information, data, text, software, sound, photographs, graphics, videos, cookies, messages, or other materials available on such websites.

3.6 Any user information provided by you to such third-party websites shall be governed by the privacy policies of those websites. We recommend reviewing the privacy policy of such websites before using them.

Disclosure of Personal Information

3.7 We may disclose your Personal Information when required by law, regulation, legal obligation, or order under law, or in response to a request from a law enforcement or governmental agency, or judicial, quasi-judicial, or any other statutory or constitutional authority. Disclosure may also occur to establish or exercise our legal rights or defend against legal claims.

3.8 Personal Information may be disclosed to law enforcement offices, third-party rights owners, or others in good faith if reasonably necessary to enforce our terms or Privacy Policy, respond to claims of rights violations, or protect the rights, property, or personal safety of our users or the general public.

Security Practices and Procedures

4.1 The security of your Information is paramount to Goldencakeshop.com. We employ reasonable security measures, at minimum those mandated by applicable laws, to safeguard and protect your Information. By using our Website, you accept the inherent security implications and acknowledge that we will not be held responsible for any breach of security or the disclosure of Information unless we have been grossly and willfully negligent.

4.2 We may enter into agreements with third parties, within or outside India, to store your Information. These third parties may have their own security standards, and we will reasonably require them to adopt security measures to safeguard your Information.

4.3 In the event of any breach of your Personal Information, Goldencakeshop.com will notify you without unreasonable delay by email or fax and take appropriate measures in compliance with applicable laws.

User Rights and Discretion

5.1 All Personal Information provided to Goldencakeshop.com by you is voluntary. You have the right to withdraw your consent at any time by sending an email to goldencakeshop78@gmail.com. Withdrawal of consent will be applicable prospectively.

5.2 You can review, modify, add, correct, or update your Personal Information regularly. However, certain data or information may not be corrected or deleted due to applicable laws, law enforcement requests, or judicial proceedings.

5.3 The Company may send direct advertisement mailers to you at the address provided by you. You can opt-out of these mailers by clicking the unsubscribe link in the email.

Important Disclaimer

5.4 While Goldencakeshop.com ensures full security and secrecy for your Personal Information, we urge you to be cautious when sharing it with third parties claiming to be related to us. The Company disclaims any liability towards claims arising due to your negligence or willful misconduct, and we take no responsibility for the same.

Change in Privacy Policy

5.5 This Privacy Policy may be amended or updated. The date above will be accordingly amended upon updates. We recommend regularly checking this Privacy Policy for updates. Your continued use of the Website or provision of data thereafter implies your unconditional acceptance of such updates.

Changes in Constitution

5.6 Goldencakeshop.com and its affiliates may disclose or transfer some or all of your Personal Information to another business entity in the event of a merger, acquisition, reorganization, amalgamation, or business restructuring. The other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to your Personal Information.

Further Acknowledgments

5.7 By using our Website, you acknowledge and agree that this Privacy Policy:

a. Is clear, easily accessible, and provides statements of our policies and practices regarding Information.
b. Provides for the collection of various types of personal or sensitive personal data of information.
c. Specifies the purposes of collection and usage of the Information.
d. Outlines the disclosure of Information.
e. Establishes reasonable security practices and procedures.

Grievance Redressal

5.8 We respect your privacy. If you do not wish to receive any communications from Goldencakeshop.com or have grievances to share, please report to:

Email: goldencakeshop78@gmail.com