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Delivery and Shipping Policy

1. General Information:

At Golden Cake Shop, our commitment is to ensure your cakes and flowers are delivered with the utmost care and freshness. Please familiarize yourself with our delivery and shipping policy below.

2. Delivery Zones:

We proudly offer delivery within Punjab, India. For deliveries beyond our listed zones, kindly get in touch with our customer service team for possible arrangements.

3. Delivery Times:

  • Standard Delivery: Orders placed will typically be delivered within 1-2 business days.

Please be aware that delivery durations might be adjusted during peak periods or due to factors like adverse weather or holidays.

4. Shipping Costs:

Shipping charges are determined based on the delivery location, the total order weight, and the selected delivery option. You can view the exact shipping fee at the checkout prior to finalizing your order.

5. Delivery Procedure:

  • Upon placing your order, an email confirmation with all the relevant details will be sent to you.

  • Our dedicated team will then meticulously prepare your cakes and flowers, ensuring they meet the Golden Cake Shop’s high-quality standards.

  • Once dispatched, a shipping notification containing a tracking link will be forwarded to your email.

6. Delivery Recommendations:

  • Please ensure someone is available to receive and sign for the delivery at the designated address.

  • If the recipient is unavailable, our delivery team will make every effort to securely leave the package at the doorstep, with a neighbor, or in a safe location. However, if none of these options are viable, the order may be returned to our premises, and a re-delivery fee might be applicable.

7. Order Adjustments & Cancellations:

Modifications or cancellations to orders may not always be feasible once confirmed. For any concerns or inquiries, please reach out to our Golden Cake Shop customer support team.